General

Do you have a catalogue?

Our products and latest launches are found on our website www.seiraelves.com

We have exclusive launches at the store hence do check out our store as well!

The item I want is out of stock, what do I do?

Do subscribe to the product on the product page and you will be notified via email once the item is being restocked.

Will an item be restocked?

Products are restocked according to material availability hence we cannot ensure that an item will be restocked but we will try our best to bring back the popular items.

Is the pricing of your product the same as our store?

Prices in our store is rounded up. For example, a pair of sliders on our website is $35.90 and it will be going off at $36 in our store.

Do you offer paper or non-electronic Gift Cards?

Only electronic gift cards are available at the moment.