Shipping and Tracking

 

Mode of Shipping

Courier Shipping (2-5 working days)

Shipping charges

 No. of Shoes  Shipping Charges
1 pair $5.00
2 Pairs $5.00 + $1.50 = $6.50
3 Pairs

$5.00 + $1.50 + $1.50 = $8.00*

*Enjoy a free complimentary shipping from us when your order hits $100 and above

  • Parcels to be dispatched out by our external courier team within 2-4 working days
  • Working days means Monday to Friday, do not include weekends or public holidays
  • Courier team will need 1-3 working days to deliver items to you
  • Cancellation or Amendments of orders once order has been placed on our website is prohibited
  • Specific time and date for delivery is subject to the courier’s arrangement and Seira Elves shall not be responsible for any discrepancies of delivery schedule

Delivery Failure

Delivery charges include a one-time delivery to the delivery address per order. Incorrect or non-existent delivery address will cause extra delivery charges borne by the customer.

Order Tracking

Once your order has been shipped, you will receive an order completion from us stating that the order has been delivered. Our courier team will be sending you a notification via email stating that your order has been picked up, tracking number and delivery date. Delivery will take place within 1-3 working days.